Terms and conditions

1. Legal Status

1.1 License Number

The operator of this online casino is licensed under license number 0000071, as specified by the Tobique Gaming Commission.

1.2 Issuing Authority

This license is issued by the Tobique Gaming Commission. Users are advised to verify the license number on the official website footer and in the regulator's registry prior to making a deposit.

1.3 Jurisdiction

The operator is Dreamline Ventures SRL, registered in Costa Rica. Payment management may be conducted by Morada Horizon Services Limited, registered in Ireland.

1.4 Allowed to Operate in Ireland

Ireland is listed as an accessible country, offering 7,522 games, with 69 games available in the lobby. However, this does not replace the need for an Irish license. Availability may vary based on IP, KYC, and payment method.

2. Registration and Login Process

2.1 Step-by-Step Process

1. Click on Register/Join.
2. Provide email, password, personal details, and country.
3. Confirm email, accept terms, and verify age requirement.
4. Select welcome offer if desired.
5. Make a qualifying deposit of at least €20 and complete KYC verification before the first withdrawal.

2.2 Is KYC/ID Verification Required

Yes, KYC verification is mandatory before any withdrawals. This may include identity verification, proof of address, and payment method ownership, the exact requirements of which depend on risk assessment.

2.3 Time to Activate Account

Account registration and login are available immediately after account creation and email confirmation. The service level agreement (SLA) for KYC verification is not publicly specified.

2.4 Terms of Registrations

The minimum age for registration is 18 years, or the legal age in the player's country. The welcome offer is available only to new players, limited to one per household, and duplicate accounts are prohibited. Restricted countries include the UK, USA, France, and the Netherlands.

3. Games and Software Providers

3.1 Top Games

Examples of available slots include: Gates of Olympus, Book of Dead, Starburst, and Gonzo’s Quest. Live game examples are: Crazy Time, Immersive Roulette, and Lightning Roulette.

3.2 Software Providers

Notable software providers include Evolution Gaming, Pragmatic Play, NetEnt, Play’n GO, Playtech, Novomatic, among others.

3.3 Total Game Count

The total number of games available varies across sources. The official site does not list an overall total, but other reviews range from 9,000 to 12,500 games. However, SlotCatalog reports 7,522 games accessible for Ireland.

3.4 Game Categories

Available categories include slots, live casino, table games, jackpot slots, crash games, scratch cards, keno, and video poker, complete with filters for Bonus Buys and Megaways.

3.5 Provider Licensing and Provably Fair

Games from Evolution, NetEnt, and Playtech are available in various regulated markets, though no specific confirmation exists regarding the licensing of individual titles for Ireland. No verified information regarding provably fair mechanics for crash games is available.

4. Bonuses and Promotions

4.1 Welcome Bonus

The current welcome offer is 125% up to €777, plus 250 free spins. A minimum qualifying deposit of €20 is required.

4.2 Welcome Offers Specific to Ireland

For players using Euros, the welcome offer is confirmed at 125% up to €777 + 250 free spins with a minimum deposit of €20.

4.3 Process of Activation for Welcome Bonus

To activate the welcome bonus, select the offer during registration or before the first qualifying deposit. There is no promo code required.

4.4 Wagering Requirements

For the standard welcome bonus, the wagering requirement is 35 times the deposit plus bonus. Stakes on slots count fully towards the requirement. The maximum stake allowed during bonus play is €5.

4.5 Time Limits

The standard welcome bonus is valid for 10 days, while a separate alternative four-deposit package may be valid for up to 30 days. Confirm the exact time limits in the bonus window.

4.6 Recurring Promotions

Promotions include 50 free spins for deposits of €20 from Monday to Thursday, and 50% up to €700 plus 50 free spins for deposits over €50 from Friday to Sunday. Wagering requirements for these promotions are set at 40 times.

4.7 Cashback Offers

For the top three VIP levels, weekly cashback varies from 5% to 15% based on the level, with amounts ranging from €1,000 to €3,000.

4.8 Reload Bonuses

Reload bonuses include 50 free spins for deposits of €20 from Monday to Thursday, and 50% up to €700 plus 50 free spins for deposits of €50 over the weekend, without requiring a code.

4.9 Free Spins Bonuses

The main welcome package includes 250 free spins, awarded progressively over ten days.

4.10 General Bonus Terms and Conditions

Bonuses are available exclusively for new or eligible players, with one bonus per household. Withdrawals before fulfilling wagering requirements may void bonuses.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

The VIP program contains five levels, each with specific withdrawal limits and cashback opportunities, including personalized offers for higher-tier members.

5.2 How to Qualify

All users automatically enter the VIP program upon account creation. Specific turnover or point thresholds for advancement between levels are not publicly disclosed.

5.3 Loyalty Program Description

The loyalty program includes levels, higher withdrawal limits, cashback at senior levels, and dedicated VIP managers.

5.4 Loyalty Program Rules

Cashback is calculated weekly. The specific formula for earning points or the conversion rate has not been disclosed. Casino Coins do not convert to cash or get transferred between players.

6. Payment Methods and Banking Terms

6.1 Deposit Methods

Available deposit methods include Visa/MasterCard, Skrill/Neteller, bank transfer, Bitcoin, and others, with limits ranging from €10 to €50,000, generally processed instantly or within a few days.

6.2 Withdrawal Methods

Withdrawal methods include Skrill/Neteller, Bitcoin, and Visa/MasterCard, with daily limits up to €25,000, typically processed within 0-24 hours, or up to several days for bank transfers.

6.3 Currency, Crypto, and Geo-Availability

The currency used is Euro (€). Accepted cryptocurrencies include BTC, ETH, and others. Availability of payment methods may change based on geolocation and local regulations.

7. Key Terms and Conditions

7.1 Bonus Terms

Wagering requirements for welcome bonuses are set at 35 times for fiat and 40 times for crypto. Maximum bets and game contributions vary per offer.

7.2 Deposit Limits

Minimum deposits typically range from €10 to €20, depending on the method.

7.3 Withdrawal Limits

Limits vary by VIP level, from €500 to €1,500 per day across different tiers.

7.4 Account Restrictions

Only one account is allowed per individual or household. Players must be at least 18 years old, and restricted jurisdictions include the UK, USA, France, and Netherlands.

8. Mobile and Technical Features

8.1 App Availability

There is currently no separate mobile application for iOS or Android.

8.2 Mobile Browser Optimization

The mobile web version supports various game categories and is optimized for mobile.

8.3 User Experience and Speed on Mobile

The mobile interface includes game categories and filters, with tests indicating stable performance for live streams.

8.4 Process of Registration on Mobile

Registration on mobile is conducted through the browser, following similar steps to the desktop process.

9. Security and Fair Play

9.1 SSL & Encryption Standards

Data protection is ensured through SSL encryption, although specific details about encryption standards are not disclosed.

9.2 RNG & Game Fairness

While RNG certification is claimed, specific auditors are not identified.

9.3 Customer Support

Customer support is available via live chat and email, with response times not publicly guaranteed.

9.4 Support Availability

Support operates 24/7 and is available in multiple languages.

10. Responsible Gambling Features

10.1 Tools

Specific tools for responsible gambling, including deposit limits and self-exclusion options, are not publicly described.

10.2 Links to Support Organizations

Support resources for gambling issues are recommended, although direct links have not been provided.